projects

Objective: To transform a massive, public digital footprint at the United States Agency for International Development (USAID) into an engaging, accessible platform for external global audiences. The project aimed to systematically transition thousands of public web pages to a Drupal content management system (CMS), ensuring full compliance with federal accessibility standards (Section 508) while optimizing external communication channels.

My Role: As part of the web management team, I collaborated with web managers, individual bureaus, independent offices, and the Chief Information Officer (CIO) design and development divisions to drive clarity and user engagement in web development projects.

Stakeholder Integration: Coordinated with stakeholders, program managers, and CIO design teams to build a modernized digital framework for global audiences.

Cross-Bureau Coordination: Coordinated cross-bureau content updates during organizational transitions to ensure accurate, trusted public-facing web pages.

Enterprise Capacity Building: Conducted Drupal CMS training for key personnel, ensuring rapid deployment of public-facing web updates.

Technical Skills & Tools Used:

Content Management Systems (CMS): Drupal 9/10, Enterprise Content Architecture, WYSIWYG Editors, Governance Workflows

Accessibility & Compliance: Section 508 Compliance, WCAG 2.1/2.2 Guidelines

Project Management & Collaboration: Agile/Scrum Frameworks, Microsoft Azure, Google Workspace

Impact:

Public Engagement & Trust: Streamlined federal digital assets into a compliant, highly accessible user experience for a worldwide audience.

Transitional Continuity: Maintained zero operational downtime during a major reorganization, ensuring uninterrupted global access to critical agency data.

Objective: To revitalize internal communications and drive organization-wide staff engagement by modernizing the agency's intranet. The project aimed to ensure a consistent, professional information architecture across all regional hubs.

My Role: I managed content migration and capacity-building initiative for international staff members across Asia, Africa and the United States. I co-created training materials with a staff trainer to give content owners resources for the updated Drupal CMS.

Capacity Building: Facilitated comprehensive technical training for managers and staff per office, empowering local teams to take ownership of their digital workspaces.

Agile Problem-Solving: Evaluated local operational constraints and provided support for offices lacking technical literacy or design resources.

Information Architecture & UX Design: Translated raw organizational data into structured, visually engaging information layouts for resource-constrained offices, ensuring corporate standards were met globally.

Impact:

Scalable Operations: Successfully upskilled 240+ global personnel, shifting the organization from a bottlenecked central updates model to a highly efficient, localized content ownership structure.

Global Brand Alignment: Standardized the digital presence of 80 international offices, bridging severe resource gaps to deliver a seamless, high-quality user experience across all regional intranet sites.

Enhanced Engagement: Transformed the intranet into a modern, dynamic communication hub, directly resulting in improved internal knowledge-sharing and measurably higher staff engagement worldwide.

Objectives: To turn the therapist's vision into a clear online presence by designing a warm site that reflects her unique personality and practice.

My Roles: I turned our conversations and visual moods into an engaging and educational digital space.

Brand Designer: Created a calming color palette and visual style to reflect the therapist's vibe.

Content Strategist: Designed scannable text hierarchies that guide visitors smoothly through the site.

Web Developer: Built a custom frontend architecture that ensures rapid load times and fluid mobile performance.

SEO Specialist: Enhanced site indexability and keyword targeting to maximize search engine performance.

Impact:

Unique Branding: Stands out from standard medical template sites.

Better Visibility: Ranks higher in local search results for people seeking specialized therapy.

Objective: To modernize the Peace Corps World Wise Schools classroom resources by transforming raw field multimedia into high-engagement, interactive lesson plans and digital assets that increase classroom engagement by 25% to 45% and deepen connections with global classrooms.

My Role: I managed the end-to-end technical and creative lifecycle of multimedia assets, collaborating across multidisciplinary teams to build cohesive learning experiences.

Video & Design: Used Adobe Premiere, Photoshop, Illustrator, and InDesign to edit raw field footage and images.

Audio Production: Managed full workflows for podcasts, narratives, and language lessons using Audacity.

Team Collaboration: Partnered with teachers, education specialists, game developers, and videographers to build interactive web content.

Impact:

Higher Engagement: Increased classroom engagement by 25% to 45% through interactive learning modules.

Closer Connections: Created a story-driven podcast and video series that connected students directly with volunteers.

Enhanced Teaching Tools: Helped teachers implement global education programs more easily and effectively.

Objective: To test how AI assistants can speed up content creation by redesigning and launching this portfolio using a "vibe coding" approach.

My Role: I orchestrated the design and development lifecycle, acting as the human decision-maker driving the AI's capabilities.

AI Workflows: Used Claude, ChatGPT, and Gemini to fast-track writing, design iterations, and digital development.

Quality Control: Set up human-in-the-loop checkpoints to protect creative integrity, accuracy, and overall quality.

Creative Direction: Translated high-level design vision into prompt-driven technical execution.

Impact:

Faster Production: Streamlined workflows to dramatically cut down time-to-market.

Rapid Iteration: Explored and tested multiple UX/UI layouts in real time.

Proven Workflow: Successfully blended rapid AI automation with human creative control.

Live Deployment: Launched a polished portfolio that serves as a live proof-of-concept for human-AI collaboration.

Objective: To increase the adoption of educational resources in classrooms nationwide through targeted multi-channel marketing, conference outreach, and strategic partnerships.

My Role: I drove the program's visibility and outreach strategy by managing content creation, digital placements, and face-to-face promotional events.

Campaign Management: Identified and secured high-impact digital and print placements, social media campaigns, and conference slots to amplify visibility.

Graphic & Print Design: Designed and produced all marketing collateral, including e-newsletters, ads, brochures, pamphlets, and publications for print and online channels.

Event & Relationship Delivery: Led workshops at national and local education conferences, managed exhibit booths, and facilitated online stakeholder meetings.

Impact:

Statewide Product Adoption: Successfully introduced educational materials to key decision-makers, securing critical statewide adoptions of program resources.

Strategic Partnerships Established: Built and nurtured institutional relationships that expanded the program's network and footprint.

National Brand Visibility: Elevated the program's profile across the education sector through consistent, high-quality visual messaging and active conference representation.